Ask us anything.
Quick answers on orders, subscriptions and the shots. Still stuck? A real person reads every message.
Nothing matches that. Try another word, or send us a message below.
Orders and delivery.
Where do you ship to?
Anywhere in New Zealand. We don’t ship overseas yet.
When will my order arrive?
Order before 2pm on a weekday and it usually goes out the same day, for next-day delivery. Orders placed after 2pm on a Friday go out on Monday.
Can I track my order?
Yes. When your order ships, we’ll email you a confirmation with a tracking number.
Is shipping free?
Shipping is free on orders over $70 and on every subscription. Otherwise it’s $8 flat rate NZ-wide.
Subscriptions.
How do subscriptions work?
Subscribe to any 15-pack of shots, or the Action Shot 12 pack, and save 10% on every order. Subscriptions always ship free.
How do I pause, skip or change my order?
Log in to manage your subscription to pause, skip, swap shots or change how often it arrives.
How often can it arrive?
Every 2, 3, 4 or 6 weeks. You can change it anytime.
Can I cancel?
Yes, anytime. There’s no lock-in.
The shots.
How do I take it?
One 60 mL shot a day, or one 200 mL bottle of Action Shot. Shake it first, then shoot it back, sip it, or pour it into hot water.
How should I store them?
They’re fine at room temperature, but for the freshest shot keep them in the fridge or somewhere cool and dry. Once opened, keep it in the fridge.
How long do they last?
Check the best-before date on the bottle. Once opened, keep it in the fridge.
Which one should I start with?
Not sure? The Sample Pack has one of every shot for $25, so you can find your favourite first.
Returns and refunds.
Can I return my order?
Email team@gojushots.com with your order number and we’ll do our best to find a solution.
Something wrong with my order?
If your order arrives damaged or goes missing, email team@gojushots.com and we’ll make it right.
Still stuck.
Send us a message and we’ll get back to you within 1 to 2 business days.
Or email team@gojushots.com